Frequently Asked Questions

Questions Asked. Questions Answered.

Our team understands you may have questions, especially before your first infusion experience. We hope this FAQ section provides the information you need. If you do not see your question in the FAQ, please reach out by completing our Contact Us form. A Vivo team member will review your submission and ensure you get an answer. 

This depends on the medication you are receiving. Our nurse practitioner will give you more exact times on the initial call. You can also learn more about the therapy you are receiving by visiting vivoinfusion.com/treatments.

Yes, you can!

Please wear comfortable clothing that provides easy access to your lower arm. Some patients get a little cold during an infusion. Your infusion team will provide you with a blanket on your first visit. Please bring this blanket with you for all your infusion appointments.

Please continue taking any prescription medications unless your physician tells you otherwise.

This depends on any pre-medication effects. Our nurse practitioner will discuss any restrictions with you on the initial call.

Yes, you can! Please eat as you usually would.

Yes, you can bring your laptop and tablet. Each Vivo Infusion® location has guest Wi-Fi available. Your nurse will provide the password.

Yes, you can! Most of our clinics have a patient refrigerator where you can store your lunch; however, not all clinics have one, so it is best to pack your meal in a cooler-type bag if it needs to be kept cold. We have a variety of complimentary drinks and snacks available.

While we try to keep the temperature comfortable for all patients, it might be cold for some. We will provide you with a complimentary cozy Vivo Infusion® blanket upon your first visit and encourage you to bring it for all subsequent appointments.

Yes, you can!