Plan Your Visit

Referral – What Happens First

Physician Referral – Your doctor submits the required referral form along with clinical notes and demographics.
Insurance Verification – A Vivo Patient Care Navigator will confirm your insurance details and review your benefits to ensure coverage.
Prior Authorizations – If needed, we will work directly with your insurance provider to obtain approval for your treatment.
Scheduling Your Appointment – Once approved, your Patient Care Navigator will contact you to set up a convenient appointment.

Preparing For Your Infusion Appointment

To ensure a smooth and comfortable infusion experience, here are some helpful tips:

Stay Hydrated – Drink plenty of water the day before and the day of your infusion to help the nurse place your IV more easily.
Dress Comfortably – We want you to feel at ease! Wear short sleeves or a shirt with sleeves that are easy to roll up. Don’t worry—there will be a cozy blanket waiting for you on your first visit, which you can bring along for future appointments.
Snacks and Beverages – While we provide a variety of snacks and drinks, you’re welcome to bring your own favorites!
Stay Connected – Complimentary WiFi is available for your personal devices. Consider bringing earphones or headphones to enjoy music or shows during your visit.

During Your Infusion Treatment

We look forward to welcoming you to one of our conveniently located infusion centers! Here’s what you can expect during your treatment:

Initial Assessment – After you arrive, your nurse will check your vital signs to ensure everything is normal.
IV Insertion or Injection – Your nurse will then initiate the IV insertion or injection. If applicable, pre-medications will be administered and labs will be collected through your IV. Let your nurse know if you want a numbing spray applied before the IV insertion.
Monitoring – Your nurse will monitor you closely to ensure your safety and comfort.
Treatment Duration – The length of your infusion depends on the specific medication and can range from 30 minutes to 5 hours. Injections typically take only a few minutes, followed by a 30-minute monitoring period.
Relax and Enjoy – Settle into your comfy leather reclining chair. Feel free to enjoy snacks, watch your favorite show, read a book, catch up on emails, or even take a relaxing nap in our serene environment.

After Your Infusion Treatment

Once your infusion is complete, here’s what you can expect:

Final Assessment – Your nurse will take a last set of vital signs and carefully remove your IV.
Post-Treatment Care – We recommend maintaining gentle pressure on the dressing for a few moments to help reduce the chance of bruising at the site.
Resuming Activities – You can resume your normal activities and continue your day as usual—there’s no need to worry about downtime!
On-Site Scheduling – To help you stay on track with your infusion schedule, we offer convenient on-site scheduling for your next appointment.
Ongoing Support – Our team is always here to answer any questions or address any concerns you may have.

Thank you for choosing Vivo Infusion. Rest assured, we are here to make your infusion experience as enjoyable as possible – safe, convenient, and cost-effective.

Referral – What Happens First

Preparing For Your Infusion Appointment

During Your Infusion Treatment

After Your Infusion Treatment

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